Introduction

Lab Chems EU (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.labchems.eu and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information (PII) that you voluntarily provide to us when you register on our site, place an order, subscribe to our newsletter, fill out a form, or use live chat. This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (collected through secure third-party services)
  • Other information you choose to provide

1.2 Non-Personal Data

We may also collect non-personal information that does not directly identify you. This information may include:

  • Browser type
  • Internet service provider (ISP)
  • Referring/exit pages
  • Date and time stamps
  • Clickstream data
  • Other anonymous usage data

2. How We Use Your Information

2.1 Personal Data

We may use personal information you provide to us for the following purposes:

  • To process and fulfill your orders
  • To send you order confirmations and shipping updates
  • To respond to your inquiries and provide customer support
  • To send you newsletters, marketing materials, and other communications
  • To improve our website and services
  • To conduct research and analysis

2.2 Non-Personal Data

Non-personal data is used to:

  • Monitor and analyze trends, usage, and activities on our website
  • Improve the functionality and user experience of our website
  • Ensure the security and integrity of our website

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, email service providers, and analytics providers. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Security of Your Information

We use a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You have the right to access, update, or delete your personal information at any time. You can do this by contacting us at support@labchems.eu.

5.2 Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us at support@labchems.eu.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies help us provide a better user experience by remembering your preferences and visits. You can control cookie settings through your web browser settings. However, disabling cookies may affect the functionality of our website.

7. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received information from a child under 18, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email:

Thank you for choosing Lab Chems EU. We are committed to protecting your privacy and providing you with a secure and reliable experience.

Lab Chems EU – Your trusted partner in research excellence.