Placing an order on LabChems.eu is fast and effortless. Simply browse our refined catalog, select the products that match your research goals, and add them to your cart. Once you're ready, proceed to checkout where you can choose from multiple secure payment options. Our system guides you smoothly through each step, ensuring a clean and seamless experience.

If you are using SEPA Instant or cryptocurrency, certain minimum order requirements may apply. Completing your order takes less than a minute, and you will receive confirmation instantly.

We provide a wide range of payment methods designed for speed, privacy, and flexibility. You can pay using traditional methods like SEPA Instant Transfer, Revolut, or Apple Pay, or choose modern decentralized options like Bitcoin and USDT.

Every payment method comes with clear instructions at checkout, making the process straightforward. Our goal is to give you full control over how you fund your order.

Absolutely. We proudly support secure crypto payments for customers who value speed and privacy. You may choose Bitcoin (BTC) or Tether (USDT) during checkout. The moment you select your preferred crypto, an auto‑generated wallet address appears for completing your transaction.

Cryptocurrency payment options may vary depending on your region, but we ensure compatibility for most international clients.

Standard EU shipping typically takes 3–5 business days depending on your country, location, and local courier capacity. International shipments may take anywhere from 7–15 business days.

Once your order is packed, you will automatically receive a tracking number that allows you to monitor your shipment every step of the way.

Express Shipping is our fastest delivery method for researchers who cannot afford delays. For a minimum of 30 EUR—depending on the size and weight of your package—your order will be prioritized and shipped with premium couriers.

For EU customers, Express Shipping guarantees delivery in **24 hours**, making it ideal for urgent laboratory needs.

Yes, but you must act quickly. Orders can only be adjusted or canceled within the first **24 hours** after being placed. Once your order moves to the processing stage, we cannot modify it.

If you made a mistake, contact support immediately—we respond quickly and are always ready to assist.

All compounds at LabChems.eu are sold strictly for laboratory research purposes. They are not intended for human or veterinary use.

Proper personal protective equipment—such as gloves, eye protection, and a controlled work environment—is essential when handling any research chemical. Always follow your local regulations and safety protocols.

After your order ships, you will receive an email containing a unique tracking number. This code allows you to monitor your shipment in real time, from the moment it leaves our facility until it arrives at your destination.

Our support team is always ready to assist you with any questions regarding your order, product information, or general inquiries. Visit our contact page and send us a message—we typically respond within a few hours.

Yes, we ship to most countries worldwide. Delivery speed and courier availability may vary depending on your location. Before placing an order, we strongly advise checking your country’s import regulations for research chemicals to ensure smooth and legal delivery.

Refunds are available only if a product arrives damaged, defective, or incorrect. You must contact our support team within **7 days** of delivery to initiate your claim.

We may request photos or videos to validate the issue before processing your refund.

Yes, exchanges are possible if your item is defective or damaged during transit. Contact support with proof, and we will arrange a replacement shipment quickly and efficiently.

Yes, we offer generous bulk order discounts depending on the quantity and compound you are purchasing. Bulk clients can receive reduced pricing, priority shipping, and access to exclusive stock.

Contact us for a custom quotation tailored to your needs.