1. Introduction

Welcome to Lab Chems EU (labchems.eu). These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Definitions

  • “We,” “us,” “our”: Refers to Lab Chems EU, registered in the Netherlands.
  • “You,” “your”: Refers to the user or customer accessing our website and services.
  • “Products”: Refers to the research chemicals we offer for sale.

3. Eligibility

By using our website, you affirm that you are at least 18 years old and legally competent to enter into this agreement. Our products are intended for research purposes only and not for human consumption.

4. Products and Purity

We offer research chemicals with a purity of 98% and above. While we strive to provide the highest quality products, purity levels are subject to verification through independent testing.

5. Orders and Payment

  • Minimum Order Amount: The minimum order amount is EUR 99.99.
  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. All payments must be made in EUR.
  • Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation does not guarantee product availability.

6. Shipping and Delivery

  • Shipping Fees: A standard shipping fee of EUR 7 applies to all orders below EUR 200. Free shipping is provided for orders above EUR 200.
  • Shipping Locations: We ship to the EU and worldwide, subject to local regulations.
  • Delivery Time: Estimated delivery times vary by location. While we strive to meet these estimates, we are not responsible for delays caused by external factors.
  • Customs and Import Duties: Customers are responsible for any customs fees or import duties applicable in their country.

7. Returns and Refunds

  • Return Policy: Due to the nature of our products, returns are only accepted if the product is defective or not as described.
  • Refunds: Refunds are provided at our discretion and will be processed within 14 days of receiving the returned product.

8. Liability

Lab Chems EU is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Lab Chems EU and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

10. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the Netherlands.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised terms.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us.